All payments to be made out to Regency FCB (UK) Ltd.
Our Refund Policy
Thank you for shopping with Kemtex Educational Supplies.
If you are not entirely happy with your purchase, we’re here to help.
You have 7 days from receipt of goods to return the items.
To be eligible for a return, your items must be unused and in the same condition you received them.
The goods must be in the original packing or similar quality (for safety in transit) and include receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received the returned goods.
We will immediately notify you on the status of your refund after inspection.
If the return is approved, we will initiate a refund to your credit card (or original method of payment)
You will receive the credit within a certain number of days, this is dependent on your card issuer’s policy.
You will be responsible for paying your own shipping costs for returning items. Shipping costs are non-refundable.
If you have any questions on how to return your items to us, please call.